Q: Using Responses in your work

Extensions: Klutch extension can be added to your browser. <img src="https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2021-12-31-at-73210_zeovtp.png" alt="Extension" /> Copying: You can copy your response by clicking 'copy' and paste it where ever you like. <img src="https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2021-12-31-at-73307_1b80adv.png" alt="Copy" /> Response Packs You can click Response Packs and use the template response provided. <img src="https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2022-06-07-at-12515_1ksycb.png" alt="Response packs" /> <img src="https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2022-06-07-at-12524_akcwjh.png" alt="Templates" /> Now you can choose the response and click the 'Add to' button and choose the category where you need to add the response. <img src="https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2022-06-07-at-63744_1nrzngo.png" alt="Add to" /> <hr /> Right-click to add: You can right click any content and add as a Response. <img src="https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2022-01-04-at-12321_pxz284.png" alt="Right click to add" />

Question 1

How to install Klutch's Chrome Extension?

Accepted Answer

You can add the chrome extension and use it in your browser.

Link to add the extension - https://chrome.google.com/webstore/detail/canned-responses-company/iinfjdloicbbgbdliglpofadahlmgjop

Chrome extension

You can click the 'Integrations' option from the Settings option to add extension
There are few extension and general settings provided. Click Settings --> Chrome extension.

Chrome extension

Question 2

How to install klutch in your Slack workspace?

Accepted Answer

You can now add and share company knowledge & canned responses on Slack directly from your Klutch account.

| Also, you can find the link to klutch app in Slack directory - https://slack.com/apps/A03G2V19KJ6-klutch-wiki-canned-responses

Click the integrations option under Manage Account.

Click Integrations

Click the 'Add to Slack' option near Slack and klutch will be redirecting you to Slack workspace.

Click 'Add to Slack'

Add to Slack

Now click 'Allow' to allow your klutch account to your workspace. You can choose your workspace from the dropdown on the top right corner.

Workspace

After connecting with your Slack workspace you can perform the below actions,

* Create Page from Slack
```
-  Type  `/klutch create page` to create a new page on Klutch.
```

Create Page

    -   Now you can add the details to create a Page and click 'submit'

![New Page](https://storage.crisp.chat/users/helpdesk/website/978a7da91864d800/screenshot-2022-05-26

Question 3

How to install Klutch's Microsoft Edge add-on?

Accepted Answer

Klutch Extension can be added to your Microsoft edge browser using the below link.

https://microsoftedge.microsoft.com/addons/detail/canned-responses-compan/ifehnjhpgkjapjpibniblcmgkmcgcnkc

You can click the link and get the extension.

Edge extension

Then click 'Add Extension'

Add Extension

Extension is now added to your Edge browser

Klutch

Question 4

Importing/Exporting content into Klutch

Accepted Answer

Import: You can import your own contents as templates in Pages and Response.

Click on your Profile Name on the top right of the Klutch dashboard. Then select the Settings option.

Profile name

Click import content and choose between Pages & Response to save.

Import content

Now after choosing Pages & Response you need to select a category or you can create a new category.

category

You can now upload your own content by clicking on Select File.

| CSV and Excel files should be uploaded. To view a sample, please click on Download Sample

Upload

Export:

Similarly you can Export from the settings and choose whether Pages or Response,

Export

You can choose the category that you want to export and click 'Export'

Export from

Question 5

Using Responses in your work

Accepted Answer

Extensions: Klutch extension can be added to your browser.

Extension

Copying: You can copy your response by clicking 'copy' and paste it where ever you like. Copy

Response Packs You can click Response Packs and use the template response provided.

Response packs

Templates

Now you can choose the response and click the 'Add to' button and choose the category where you need to add the response.

Add to

Right-click to add: You can right click any content and add as a Response.

Right click to add

Question 6

Editing a Page - Things that you can achieve while you edit

Accepted Answer

Formatting:

Formatting

Miscellaneous: Others

Callout - Callout can be used to add different kind of notes based on the information that you add. It comes with four different colours each to specify it' s own purpose.

Click Callout

Callout

Checklist - You can add different checklists to your page to keep a note of any tasks or things you wish to do. Also strike it out after you complete them.

Checklist

Embedded Response - Inside the Page you can embed Responses. Also you can Remove by clicking Remove near the response.

Embed Response

Embedded Internal Page - You can add other pages and also can open them from the current page.

Add Page

**Horizontal Rule **

![Horizontal Rule](https://storage.crisp.chat/users/he

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